The games involve an element of financial risk and may be addictive. Please play responsibly and at your own risk.
Ayron Tech Private Limited (the “Company”), the operator of this online poker website, www.cards52.com (“Website”), strives to endorse responsible gaming as well as encouraging the prevention and avoidance of excessive gaming. This Responsible Gambling Policy sets out not only the Company’s commitments but also the players' responsibility to adhere to and promote responsible gambling practices and minimize the negative effects of excessive gaming.
At Cards52, we are driven to ensure that you enjoy your gaming experience on our platform while remaining fully aware of the social and financial effects associated with excessive gaming. We offer and promote our skill games as an enjoyable entertainment activity. We believe that gaming can remain enjoyable only if you play responsibly and stay in control.
If you choose to play on our Website, there are some general guidelines that can help make your playing experience safer, and reduce the risk and problems associated with excessive gaming can occur:
- Purchase Play Money only with amount money that you can afford to spend.
- DO NOT purchase Play Money with money that you will need for primary or essential things such as food, rent, bills.
- Pre-plan your spendings and the time you will spend playing on the Website and adhere to that limit, regardless of your performance.
- Don't play when you are upset, tired, or depressed. It is difficult to make good decisions when you are feeling down. Make sure you are in your best mental state.
- Do not neglect personal and other important tasks just to play. Complete all your important tasks so that you can play with a free and calm mind.
- Balance your playing with other activities. Find other forms of entertainment too so playing does not eat up a big part of your life.
- DO NOT borrow money just to make purchases on the Website.
- Try not using all of your purchased Play Money in a single game or session.
- Take time outs and breaks regularly.
The Company adheres to a strict policy against underage Users (i.e. Users aged below 18 years). To reduce the chance of false/undesired purchases and the possibility of the user being under the legal age, we ask for identification and documentation if we suspect a User is under 18 years. The accounts of any Users identified to be underage and playing on the Website will be deactivated or deleted immediately.
Although we dedicate a significant amount of time and resources to ensure there are no minors playing on the Website, we feel this prevention works best as a shared responsibility between us and the minor’s parents/guardians. Provided below are a few tips that you can follow in order to ensure that minors, such as your children do not game on our Website.
You can decide to close your account at any time by simply reaching out to our Support Team at support@cards52.com. Please note that an account closed under our standard account closure mechanism can be reopened at any time by contacting our Support Team. However, if you feel you are at risk of developing an unhealthy addiction to gaming, we would advise that you consider self-exclusion.
We offer a self-exclusion feature to help you if gaming is affecting you negatively and you want assistance in the same. At your request, we will prevent you from using your account for a specific period, as determined by you.
Similarly, you can set the Deposit Limit, Loss Limit or Session Limits. You can also self-exclude for a particular period or permanently through settings options. Please write to support@cards52.com for any special request, which will be done if approved by management.
Once the period specified by has lapsed, your account will be automatically reopened. Please note that any self-exclusion request granted is irreversible for the duration of the time for which it was originally requested.
We ensure to take reasonable steps to prevent you from re-opening your Account or opening new accounts with us. However, during the period of your exclusion, you must not attempt to re-open your account or to try and open new accounts on our Website. You have the option to restrict yourself from the marketing emails by sending us an email at support@cards52.com
The Company may, at its discretion, temporarily block your access to your User Account in case it detects any abnormal or unusual activity such as extremely large and frequent purchases of Play Money being made on your User Account Website. In such instances, the Company shall also reach out to you to make you aware of the potential financial implications of your activities. You will receive an email from the Support Team upon the Company placing any blocks on your User Account.
The Company may also place a temporary block on your User Account in the event the User’s Know Your Customer (KYC) information has not been provided to the Company or is outdated until you provide appropriate documentation to the Company in order for the Company to verify your KYC details.
Please note that any self-exclusion/block/closure placed by the Company will apply to your User Account as a whole and that you will be prevented from playing any and all games available on the Website during any self-exclusion/blockage/closure period.
You will be automatically unregistered from any tournaments that begin after your User Account is self-excluded/blocked/closed. In addition, you will not receive any marketing emails or newsletters from us regarding the Website for the period of self-exclusion/blockage/closure.
We offer you the option to set different Responsible Gaming limits to help you play responsibly. You can set these limits by yourself on the platform or even by contacting support.
You may set limits for
1. Your real money deposits to the amount you can deposit during a specified period. 2. You may choose to completely stop deposits on your account but continue to play freerolls and withdraw any winnings from the same. 3. Alternatively, you may have your account locked which would prevent you from playing on the website.
Once any of the above limits has been set, it is irreversible for 7 days.
By default, the company permits users to deposit a min of Rs 50 & max of Rs 500,000/- in aggregate, over a period of 24hrs. in the event you wish to modify your deposit limits. You may do so using the Responsible Gaming Self Limitation tool.
In case you have any queries or require any clarifications regarding this Responsible Gaming Policy, you can contact us through the following channels:
Email: support@cards52.com
Cards52 strives to help a player who requests help and support for potential negative effects of gaming in every possible way. Users may contact us on support@cards52.com to get assistance on responsible gaming.
Cards52 is on a mission to revolutionize the Indian gaming scene by becoming a one-stop solution for all your gaming needs. With a determination to keep players first and offering the top-class features, the Cards52 team is dedicated to making every game on the platform rewarding and entertaining for every player. Get grinding on Cards52 and get ready to hold all the cards! Let the games begin!!