A: Restricted states which restrict playing real money games in India currently include Assam, Odisha, Nagaland, Andhra Pradesh, Gujarat, Telangana and Tamil Nadu. Currently, residents of these states are not allowed to play for real money on online Gaming platforms. That said, players can still play free games and tournaments for leisure.

A: The legal age for paying Real Money Games is 18 years and above. These games can only be played by individuals who are above the age of 18 years.

A: To create your account on Cards52, simply click on register and fill in the required details.

A: In case you have deposited your money, but it still hasn’t been credited into your account, kindly check your bank statement if the money has been debited from your account. If the money has not been debited you may try depositing again.
In case the money has been debited from your account kindly wait for sometime as there can be technical issues from the bank or merchant paying gateways.If the issue persists even after a few hours write to us at contact@cards52.com

A: Personal details like phone number, email Id, etc can be updated at the time of registration. If you want to further make changes, it can be done by emailing on support@cards52.com

A: To change your screen name you may send us a request on support@cards52.com. It is advisable to send 2-3 preferred screen names in case the names sent are already taken and not available.

A: Follow the steps given below to check your transaction history on Cards52:
Login to your Cards52 account
Click on "My Transactions"
Select "Date"

A: We can help you recover your user id in case you forgot it. Simply email us your query mentioning that you don't remember your user id on support@cards52.com from your registered email id.

A: We can also help you recover your password if you’ve forgotten it. Simply follow the steps given below:

Visit the cards52.com website
• Click on "Login" tab
• Click on "Forgot password" • Enter your "Email address" and "Username"
• An email with a temporary password will be sent on your registered email id. Use the temporary password to login.
• Once you have logged in, change your password for security purposes.

A: Unfortunately bank account details once added cannot be deleted. However, you can add new bank account details while requesting your cash out.

A: At Cards52 we follow a quick and instant withdrawal process. Post successful verification, your money will be credited in your account within a few minutes.

A: As per the current tax regulations, the Income Tax Act regulations are applicable on all Cash withdrawals. At the time of withdrawal, a TDS of 30% is deducted from the user's net winnings. This means, the player will receive an amount only post the applicable tax is deducted into their Bank account.
Example: As an example, A player deposits ₹10,000, and utilizes ₹2,000 of that to play a game. He wins ₹15,000. Thus the Cashier Balance will now be ₹23,000 of which ₹13,000 is their Net Winnings + ₹10,000 their previous deposit.
The player requests for a withdrawal of their entire total balance of ₹23,000. As per the TDS laws, no amount will be withheld on the deposit amount of ₹10,000, no tax will be withheld, and the player will be refunded these unused funds.
The remaining winning amount of ₹13,000, is subject to 30% withholding tax, which will be applicable before the payment is made to the player. Therefore 30% of ₹13,000, i.e., ₹3,900 will be deducted as taxes and ₹19,100 will be credited to the player’s account.

A: No, a player is warned against having multiple accounts. Cards52 prohibits having more than one account per user. Each player is allowed to make only one account on the site. Having multiple accounts may result in all the duplicate accounts being banned or blocked.
If any/all of the multiple accounts are found to be involved in any malicious activities, it may result in deletion of all the accounts of the user and confiscation of the funds available.

A: Yes, you can play these games for free on Cards52. We have multiple freerolls running, which are free to enter tournaments that require zero buy-in.

A: To download the Cards52 app, simply visit the Cards52 website and click on the download option. Follow the instructions and give the necessary permissions to install the app.

A: Yes you can delete or deactivate your Cards52 account. Simply write to us at support@cards52.com and we will do the job for you. However, it is advised that you temporarily deactivate your account instead of deleting it in case in future you wish to continue playing with us.

A: To reactivate your Cards52 account, you may write to us at support@cards52.com.